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Privacy policy

This privacy notice relates to how your data is used by Shut Up Jo Records Ltd., the independent record label owned and managed by Emma Ballantine that she uses to release her music.


We respect your privacy and are committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit or when you submit your name and email address to the Emma Ballantine mailing list (‘The Mailing List’), and will tell you about your privacy rights and how the law protects you.


1. Important information and who we are


Purpose of this privacy notice


This privacy notice aims to give you information on how Shut Up Jo Records Ltd. collects and processes your personal data though your use of this website, including any data you may provide through this website when you sign up to The Mailing List.


This website and emails sent using The Mailing List are not intended for children and we do not knowingly collect data relating to children.


It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data.




Shut Up Jo Records Ltd. is the controller and responsible for your personal data (collectively referred to as ‘The Label’, ‘we’, ‘us’ or ‘our’ in this privacy notice.


Our company director, Emma Ballantine Dykes, has been appointed as The Label’s Data Protection Officer (DPO), and is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the DPO using the details set out below.


Contact details


Our full details are:


Emma Ballantine Dykes

Company Director and Data Privacy Officer

Shut Up Jo Records Ltd.

6.27B Nash House

Old Oak Lane

London NW10 6FB




You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues ( We would, however, appreciate the change to deal with your concerns before you approach the ICO so please contact us in the first instance.


Changes to the privacy notice and your duty to inform us of changes


This version was last updated on Friday 25th May 2018 and historic versions can be obtained by contacting us.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 


It is important that the data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.


Third-party links


This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.


2. The data we collect about you


Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).


We may collect, use, store and transfer the following data about you:


  • Identity data (limited to your first and last name)

  • Contact information (limited to your email address)


We do not collect any other identity data, contact data, financial data, transaction data, technical data, profile data, usage data or marketing and communications data. We also do not collect any aggregated data such as statistical or demographic data for any purpose.


We do not collect any special categories of personal data about you (such as details about your race, ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health or genetic and biometric data). Nor do we collect any information about criminal convictions and offences.


3. How is your personal data collected?


Mailing list sign-up sheets: we use physical sign-up sheets during and after performances by Emma Ballantine to gather names and emails of people interested in signing up to The Mailing List.


Website email capture: we use an embedded form linked to the email distribution platform MailChimp to allow people to sign up to The Mailing List by inputting their name and email when they visit the homepage of

4. How we use your personal data


We will only use emails added to The Mailing List for the purpose of emailing members with updates relating to the musical activities of Emma Ballantine.


We have conducted a legitimate interests assessment to ensure that emailing members of The Mailing List in this way is supported by our legitimate interests as a business and that your interests and fundamental rights do not override those interests. The interests identified are as follows:


  • We have an interest in gathering data in this way because it provides a database of people who have signed up to receiving updates about Emma Ballantine that can be used for promotional purposes.


  • The Data Subjects have an interest in their data being used in this way in that it supports their wish to be kept informed of The Artist’s musical activities.

There are no other artists currently signed to Shut Up Jo Records Ltd., but for the avoidance of doubt, data submitted to the Emma Ballantine mailing list will never be used to contact you about any other artists or projects undertaken by The Label.


Opting out


We do not rely on consent as a legal basis for processing your personal data. However, every email we send includes an opt-out mechanism at the foot of the message to allow you to remove your email from The Mailing List instantly if you would like to.


5. Disclosures of your personal data


Our company is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


The Mailing List is stored securely and maintained via email distribution service MailChimp, which acts as a processor on behalf of Shut Up Jo Records Ltd. By signing up to The Mailing List, you are agreeing to your data being stored and processed by MailChimp. Full details of MailChimp’s privacy policy as it relates to data submitted to The Mailing List can be found in section 3 of MailChimp' privacy policy: 

MailChimp does not have a direct relationship with subscribers to The Mailing List, but it stores and processes your data and when you interact with an email sent to you by us, it automatically collects certain information about your device and how you engage with the email. This may include using cookies and tracking technologies, details of which are set out in MailChimp's privacy policy. 

6. International transfers


Shut Up Jo Records Ltd. does not transfer your data outside of the UK, but both MailChimp and have servers and offices located in the United States, so your information may be transferred to, stored, or processed in the United States.

Both MailChimp and participate in and have certified compliance with the EU-U.S. Privacy Shield Framework and are committed to subjecting all personal data received from European Union (EU) member countries in reliance on each Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Frameworks, and to view our certification, visit the U.S. Department of Commerce’s Privacy Shield website: is based in Israel and so stores and processes data there. Israel is considered by the European Commission to be offering an adequate level of protection for the Personal Information of EU Member State residents.


7. Data security


We have put in place adequate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees who have a business need to know.


If a security breach causes an unauthorised intrusion into our system that materially affects you, then we will notify you as soon as possible and later report the action we took in response.


8. Data retention

We keep data submitted to The Mailing List for as long as members wish to continue receiving emails from us. You can remove your email from the list at any time using the unsubscribe button at the foot of every email.


9. Your legal rights


Under certain circumstances, you have rights under data protection laws in relation to your personal data, which include:


  • Requesting access to your personal data

  • Requesting correction of your personal data

  • Requesting erasure of your personal data

  • Objecting to processing of your personal data

  • Requesting restriction of processing your personal data

  • Requesting transfer of your personal data

  • Withdrawing consent


If you wish to exercise any of the rights set out above, please contact us.


10. Glossary


Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.


Comply with a legal or regulatory obligation means processing your personal data  where it is necessary for compliance with a legal or regulatory obligation that we are subject to.

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